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Booking + cancellation policy

As a small business owner who works from home, I am sure you can appreciate that I have put these policies in place to ensure all my clients have the best possible experience at The Garden room.


*Please note that I may ask for a letter from your doctor before proceeding with any treatments. This is to ensure it is safe to carry out the treatment as your wellbeing is my priority. 


I accept either card payment via my card machine in my treatment room, cash or a BACS transfer before your appointment.

Cancelling & rescheduling

I understand that emergencies happen, and life has it's moments, therefore I am as flexible as I can be.

If you need to cancel or reschedule:

I kindly ask that you let me know as soon as possible as this will allow me the time to fill the appointment.

Cancelling on the day of your appointment & no shows:

You will unfortunately be required to pay for your treatment in full, and unable to rebook in for any future treatments until it has been paid.

Thank you for your support and understanding.

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